083 People, teams and business

Welcome to the Fail Forward podcast.

In this episode, I talk about the importance of building an effective team. 

When I started my business, I pledged myself to do whatever I could to look after my team. 

There are often people in business whose only priority is making money. The truth is that by looking after your team, your staff retention will go up and so will your revenue and profit. 

We all spend more time at work than anywhere else. When your staff come to work, they want to feel valued and part of a team. 

One of the steps I take to help achieve this is an anonymous quarterly survey. 

The survey has given me so much valuable information. As often as you ask people to be honest in conversation, you’re their boss and they might inevitably choose to keep some things from you. 

At the end of the survey, there’s a free text section where employees can leave their thoughts. This feedback can be the most challenging to read but also the most useful, the important thing is to set your ego aside and try to solve the problems that can be fixed.

Join me in treating your staff how you’d like to be treated. 

If you want to know more about how to build an effective team, just drop me a note and I can send you the details of my latest mastermind. 

Have a listen and I’d love to hear your thoughts. 

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