219: Turn No into Yes! Naren Shaam, Omio

Based in Berlin, born in India, and educated at Harvard – Naren Shaam is a unicorn founder once rejected as a call center agent. 

The CEO of global tech & travel company Omio has two superpowers: patience, and not recognizing a ‘no’ for a ‘no’. 

He moved to Berlin after graduating from Harvard, not knowing anyone, and without speaking the language, determined to pursue his mission to make world travel seamless for everyone. 

Naren has a talent for active listening and understanding the needs of his audience. These skills have enabled his company to scale and grow from a small startup to 300 employees hailing from more than 50 countries based in Berlin, Prague, London and New York. 

That’s despite the fact that the Covid pandemic brought the travel industry to a halt during Omio’s growth phase.

Listen to the episode for more advice from Naren on how to build and maintain a global brand, how to approach rebranding (Omio was originally called GoEuro), and how to anchor diversity in a business from the start. 

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